Shipping policy
SHIPPING POLICY
Last updated: [Date]
Thank you for shopping with JM GADGETS. Below is everything you need to know about how we process and ship orders.
1. Order Processing
Orders are processed within [1–3] business days after payment is confirmed. Orders placed on weekends or holidays are processed on the next business day. You'll receive a confirmation email once your order ships, including tracking information where available.
2. Shipping Destinations
We currently ship to [countries/regions — e.g., "the United States and Canada" or "worldwide"]. If your location isn't available at checkout, we may not ship there yet — feel free to contact us to ask.
3. Shipping Rates and Delivery Times
Shipping costs are calculated at checkout based on your location and the items ordered. Estimated delivery times after processing:
- Standard shipping: [3–7] business days — [$ rate or "Free over $X"]
- Expedited shipping: [1–3] business days — [$ rate]
- International shipping: [7–21] business days — [$ rate]
Delivery times are estimates and not guaranteed. Delays can occur due to carrier issues, weather, or customs.
4. Order Tracking
Once your order ships, you'll receive a tracking number by email. Please allow [24–48] hours for tracking information to update.
5. Customs, Duties, and Taxes (International Orders)
Import duties, taxes, and customs fees are not included in the item price or shipping cost. These charges are the buyer's responsibility and are collected by your local customs office. Please check with your country's customs office for details before ordering.
6. Lost, Delayed, or Damaged Packages
If your order is lost, significantly delayed, or arrives damaged, please contact us at mobeenhan@gmail.com within [4] days of the expected delivery date. We'll work with the carrier to resolve the issue. JM GADGETS is not responsible for delays caused by the carrier once the package has left our facility.
7. Incorrect Shipping Address
Please make sure your shipping address is correct at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us immediately at mobeenhan@gmail.com — we can only update the address before the order ships.